Trucking Risk and Insurance Podcast

Understanding Trailer Tracking with TGI Connect - A Deep Dive

• John Farquhar & Chris Harris • Season 2 • Episode 73

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In this episode of the Trucking Risk and Insurance Podcast, we delve into the intricacies of trailer tracking with Jamie Williams from TGI Connect. Discover how TGI Connect is revolutionizing the trucking industry with its advanced tracking solutions. 
From tackling cargo theft to enhancing driver efficiency, this episode covers it all. Jamie Williams, along with hosts Chris Harris and John Farquhar, explore the various aspects of TGI Connect's technology, including tamper-proof devices, geofencing, and the impact of their systems on fleet management and safety. 
Don't miss out on this insightful discussion that could change the way you manage your fleet!

Reach out to Jamie:
jwilliams@tgi-connect.com
www.tgi-connect.com

John Farquhar
Summit Risk Solutions: summitrisksolutions.ca
1 226 802-2762
John@summitrisksolutions.ca


Chris Harris
Safety Dawg Inc: safetydawg.com
Chris@SafetyDawg.com
1 905 973 7056


Keeping it Safety Dawg Simple!
#trucksafety #truckinsurance #truckpodcast

Do you need a "Truck Driver Safety Policy?" Get it today! https://safetydawg.com/policy

Chris Harris, Safety Dawg 1:

Jamie Williams, TGI Connect joins John and I this week on the Trucking Risk and Insurance Podcast. Let's get right into it. Welcome to the Trekking Risk and Insurance Podcast.

John Farquhar, Summit Risk Solutions:

Well, Jamie, thanks for joining us on the Trucking Risk and Insurance Podcast. It's been a while since you and I, uh, crossed paths here a while ago. And, uh, since we, well, I was going to say it's been years since we sat at the table somewhere at some conference, if I remember correctly, uh, and you are now in a different role working with a different employer now. Oh,

Jamie Williams, TGI:

correct. I am now president. Give us a,

John Farquhar, Summit Risk Solutions:

give us a little, give us a little background.

Jamie Williams, TGI:

Sure. The company is called TGI Connect. Um, we are in the trailer tracking space. Um, Canada's largest trailer tracking solution provider. Um, been in, uh, I've worked now for TGI for just, uh, about four years now.

John Farquhar, Summit Risk Solutions:

Oh, wow. Wow. Good deal.

Chris Harris, Safety Dawg 1:

Why, okay, so you said something interesting, at least I find interesting. You said it's Canada's largest trailer tracking service, and yet I'm not familiar very much with TGI. Can you tell me more about the company?

Jamie Williams, TGI:

Sure, Ken. Great, um, great question, Chris. Uh, uh, we have grown. So we are in 7 out of the top 10 fleets in Canada. Well over 50 percent of the top 100. So we've got a very large customer base in Canada. Uh. And we've grown because of the service and the solutions that we've provided. We haven't really spent a lot of money on the marketing side of things and, and done a lot of marketing. It's, it's really, uh, we've grown through, um, Uh, just the addition of new customers each and every month. We're adding two or three fleets to our, to our, to our customer base. So we've got well over 150 fleets in Canada that use TGI to, to track their trailers or assets. So any type of asset, be it containers, flatbeds, trailers, um, almost anything.

Chris Harris, Safety Dawg 1:

Heavy equipment such as bulldozers and

John Farquhar, Summit Risk Solutions:

things.

Jamie Williams, TGI:

Yeah, we're, we're really not in that game. We really focus in the trucking space. Um, but there are a couple private fleets that, uh, that have heavy equipment that move things around in their yards that they have our devices on, on, on, uh, those pieces of equipment as well. Well,

Chris Harris, Safety Dawg 1:

and I'm glad to see that you're spending millions of dollars coming onto the podcast because Johnny and I will accept that kind of marketing funds, won't we, Johnny? Of

John Farquhar, Summit Risk Solutions:

course. Yes.

Jamie Williams, TGI:

Absolutely. We have to figure out exactly where we would get the best

John Farquhar, Summit Risk Solutions:

bang for our dollar. That's right. That's right. For sure. Cool.

Chris Harris, Safety Dawg 1:

Go ahead, Johnny.

John Farquhar, Summit Risk Solutions:

I was just going to say, I've, I've seen the product, uh, on, uh, a number of my clients units. Um, you know, the device that's, uh, put on the trailer and whatnot. And, uh, I know in talking with my clients, they've said, love, love the service, uh, able to pinpoint where those trailers are at any given time and follow it. And, and obviously draw some telematics information from

Jamie Williams, TGI:

it as well. Yeah, absolutely. The nice thing about this type of product is it's, um, it's very simple. And when I say it's simple, it's simple in many ways. It's very simple to install, um, really easy to activate and, um, And, and, uh, get the product working within, within the fleet. So it's, it's a passive device. Once it's installed, uh, on the trailer or asset, it starts working immediately and starts giving the fleet information about. Where it is. Um, what it's doing. So it's very simple. It, it, it's, it's solar powered. So the, the sun powers the battery or the batteries that are in there. So there's no wires, there's no cables, there's no connections. So these, this. This type of product installs in less than five minutes on, uh, on a typical asset.

John Farquhar, Summit Risk Solutions:

Is it

Jamie Williams, TGI:

stealth? It can be, um, but in most cases it's, it's because of the, because of the solar, um, connection. We, we, most fleets install it either on the very front of the nose of the trailer or on the, on the roof of the trailer. Uh, and that way it's, it's always getting, um, power from the sun.

Chris Harris, Safety Dawg 1:

And as we head into the winter, um, how does snow affect the, uh, solar power?

Jamie Williams, TGI:

It really doesn't. Um, these things can be, uh, they can have a foot, two feet worth of snow on top. Um, it is, you remember the old calculators? That they powered up by ambient light, right? These, it takes a, yeah, there you go. You got to know they got one on your desk. Um, these things can power by that same, uh, ambient light. So the, the lanes still get through the snow and the ice and are able to power the device.

Chris Harris, Safety Dawg 1:

Wow. That's cool. Yeah, because that was one thing here in Canada. I can't imagine, um, you know, there never being anything on top of that solar panel.

Jamie Williams, TGI:

Right, right, right. It operates in very, just sorry Chris, it operates in temperatures from extreme heat up to very, very, very, um, very cold. So, uh, we've never had a problem with heat or cold.

John Farquhar, Summit Risk Solutions:

Well,

Chris Harris, Safety Dawg 1:

my sister who lives in Edmonton might thank you then, but she doesn't own any trailers. But damn Edmonton, it's cold out

John Farquhar, Summit Risk Solutions:

there. Yeah, it is cold. Dry cold. Yes, yes it is. Why

Chris Harris, Safety Dawg 1:

would, why does somebody even need a device like

John Farquhar, Summit Risk Solutions:

this?

Jamie Williams, TGI:

Um, yeah, it's a great question. And going back to your original question, TGI Connect, how have we grown so quickly? And very few people have heard, heard about us except our customer base. Um, uh, within the telematics space, you know, the onboard computers and, and with ELDs. Pretty well every truck has some sort of device on board today, or at least they should. On the trailer side, or asset side, less than 15 percent of assets have some sort of tracking device on them. And there's a couple of reasons for that. Number one, the, the, um, I guess the biggest drawback to why people didn't put him on was was simply cost. They, and typically a fleet might have two or three or four in some cases, even more assets to a power unit. Um, and therefore they, they thought that it was cost prohibitive. The, uh, with, um, costs have come down significantly over the last, let's say, Five to 10 years. Nowadays you can put a device on an asset for less than, let's say the big guys can put it on for, for almost nothing now. It's less than 12 a month. Anyone can have a sort of tracking device on their equipment.

Chris Harris, Safety Dawg 1:

And what, I mean, this day and age of things like air tags and stuff. What's different between, you know, TGI and why wouldn't I just throw an air tag into a trailer?

Jamie Williams, TGI:

Yeah, great question. So air tags, um, they're, they, they have their use, um, for sure. Uh, it usually connects via Bluetooth to, to a cell phone and you can connect it, you, and you can see what's happening to whatever you're tracking, be it a bike or, or a bag, or, uh, in some cases, some people have tried it on trailers, But you're relying on that cellular network. Um, the cellular network is, is great, but there's probably a lot of times, Chris and John, where your cell phones have fallen off when you're driving down certain pieces of the highway or you're in yards that just are blocked and there is no cellular coverage. Um, we're unique and I think one of the main reasons that TGI has had so much success in the space we are on the asset tracking trailer side is we're 100 percent satellite based. So we, uh, not only are we using the GPS satellites for location, we're actually using the satellites to communicate. The data. Um, you remember going back way back to the Qualcomm days when the quote, when the truck satellite communication, they were pretty well everywhere, right? You could see, but it was cost prohibited back then because it was one satellite up there nowadays. There's multiple low Earth orbiting satellites that are rotating around the Earth and they are, that's what we use. So our partner, our satellite partner is a company called GlobalStar. North American out of the fine state of Louisiana is our partner. Um, so we, we use the satellite network not only to connect, um, the, the trailer and the asset, but to send the mass messages back and forth. So it's ubiquitous coverage anywhere. Um, that's one major reason. So there's no dead spots when it comes to coverage. Two, the device actually is intrinsically safe. So what, what, what, how does that help us? Well, intrinsically safe and the, um, DIV1, uh, HERO certification that comes with our device means that unit can go on any piece of equipment anywhere. So there are some devices that aren't allowed to go into certain places. be it an ammunitions facility, be it a mine, um, because of that cellular communication, that doesn't affect us and allows us to kind of be in a different space when it comes to tracking. So now our customers are not only the guys that are going. Up and down and over the road, over the highway, they're the ones that are going in and out of the mines and going in and out of locations that just a typical cell type application wouldn't, wouldn't work. The last point, and probably the most important point, when it comes to any type of tag or any type of communication device, be it our cell phones, be it whatever, they're typically our network upgrades that go with those things. Um, and you've gotta pull your devices off the road. You gotta upgrade whatever type of sensor it is or whatever type of gateway or device that is to the latest, greatest network, be it 3G to 4G to now 5G. With, with ours there are zero network upgrades whatsoever. It's, uh, it's, there just isn't a, a cellular upgrade. It's, we, we've had devices on the road, on the road for. 15 plus years, still using the same satellite network and will continue using that satellite network for many, many, many years to come. So, the carrier doesn't have to worry about those, that cellular component of whatever device they're at.

Chris Harris, Safety Dawg 1:

And I was kind of joking when I referenced AirTags. Yeah.

Jamie Williams, TGI:

It's funny, Chris, you're, uh, it's, yeah, you know, they do have their purpose and they do have their place. Um, but there's a lot of sensors out there, uh, these days that can connect. via Bluetooth connectivity to our device and, and many other devices. And that's kind of one of the things that John and I spoke about the last time we communicated with sensors and where, where do sensors play in our world now, um, be it through cargo, be it temperature sensing, door open, door closed, that type of thing.

Chris Harris, Safety Dawg 1:

You bring up an interesting thing. What other, um, notifications or what are you sensing? Is it just. Trailer tracking? I say just, that's

John Farquhar, Summit Risk Solutions:

one of the most important things.

Jamie Williams, TGI:

Yeah, it truly is. Again, the most important part, the thing that the trailer is moving is the cargo inside that trailer. So there is, um, we have multiple different solutions to track what is inside that trailer as well. From cargo. Is the trailer loaded or unloaded? Very important, right? If you're sending a driver out to pick up a trailer and there's somebody already in it or worse, worse than trailer, been there, done that. I think for a lot of people that will be listening to this podcast, that's a, that's a problem. Right. And the other one is, um, an asset or a trailer is at a location and it should have been unloaded. Or, um, it hasn't been unloaded yet. And then it will send that information back to, over the, over the, there to the, the carrier and the carrier then can figure out with their customer what's going on. Um, on, on the reverse side of that, a lot of people are holding on to assets and trailers and, and using them as their own storage facilities. So, unless you know where your asset is, that asset could be making money or, or saving money for someone else, not, uh, not the carrier.

John Farquhar, Summit Risk Solutions:

Well, I wanted to, I wanted to ask, um, so the device is independent. So I just, I just want to be clear that you, the tractor does not have to be connected to the trailer. So therefore, if I'm the, if I'm the motor carrier, it doesn't have to be one of my trucks attached to that trailer to make that

Jamie Williams, TGI:

device active. Absolutely. No, you're exactly right that it's an independent, uh, independent device that goes on on any asset. So as the motor care here, you can, or as a shipper or as, um, anyone in that supply chain, you're going to have full visibility on what's happening with that trailer. And, and probably more importantly, what's, what's inside that

John Farquhar, Summit Risk Solutions:

trail. Right, right. Well, so I was going to say, because sometimes we get carriers that will interline cargo with another carrier. It's already loaded, take my trailer and off you go. And I know, well, in days gone by, and I'm sure there's still some motor carriers today that are doing it, where, where's my trailer? Where's my trailer? When's my trailer coming back? Anybody know where that trailer is? You know, so, um, you have the ability now to track your trailer while it's going down the road behind some other, somebody else's tractor.

Jamie Williams, TGI:

It, well, exactly. And with the, the power of the back office system, so we, through APIs, we integrate to almost all of the, the back office, um, partners, um, all of the TMW products. From your, your, your TMS system, your dispatch systems, to your maintenance systems, to your, to your, to your mapping. So, being able to integrate the trailer information into the dispatch system, now a dispatcher can actually, um, know exactly where their power units are, but what trailers are available and where they are. And whether they're loaded or not. And whether they're loaded or not. Absolutely, Chris. That's the big part.

John Farquhar, Summit Risk Solutions:

I was just going to say, in the years, the years that I've been in this, and I know Jamie and I have had these conversations before from the previous employer that you worked with and whatnot. It's always been funny because coming from the insurance world, we've always had that question of you don't have tracking on your trailers? It was stolen. So you don't even know where your trailer is now, which has got the cargo in it. Most people could care less about the truck. It's, it's about the trailer. Where's the cargo? Where's the trailer? So, you know, for those that are still not tracking trailers today, you're leaving yourself way open to liability

Jamie Williams, TGI:

issues. Yeah, absolutely. And it goes back to that original comment. And they, the carriers just don't understand that it's now it's not cost prohibitive there. They get ROI the minute they put these things on. And, and you'll, and you, you, you, you, you, you smile at that comment. It's different than inside the truck. Um, because there's a, with this device, you're, um, you're eliminating right away. Um, you know where every trailer is for one thing. You can push a button and, and where all your trailers will pop up. So what does that do? Now you eliminate that automated yard check. Somebody walking around a yard or manual yard check. That's from a safety perspective. Think about that. We really don't even talk about that, but there's somebody walking around a clipboard. And saying trailer one, two, three is here and going all around their yard. Then they're calling all their customers, asking them to walk around their yards. And then asking them to send, and then somebody's inputting that into a dispatch system. So they can properly dispatch a truck, a trailer and a driver. Um, that's, that's gone. So now The minute these things are installed, you know, where every piece of that, every piece of equipment is in your fleet and you don't have to manually do. Right, right. It

John Farquhar, Summit Risk Solutions:

brings that efficiency of resources back to the game where it's like, Hey, I don't have to pay this guy 50, 000 a year just to continually walk around and drive around the yards and give me a tally on the trailers. It

Jamie Williams, TGI:

exactly that alone pays for the system. Right away. And that's and that is just a one thing that the detention and well reporting for trailers You've had that for years right on the truck side when a truck moves drives into a into a into a yard or add to a to a shipper You know what time the truck gets there, but there is either picking something up or dropping something off at that location. And typically that is where the dwell and detention is very important. How long did that carrier hold on or that shipper hold on to that asset? And was it unloaded or loaded within the guidelines of what it should be? Sure. Well,

Chris Harris, Safety Dawg 1:

in the price of a trailer, even a drive in trailer, they're pushing up to, you know, they're not, I don't think they're quite a hundred grand, but they're getting up there.

Jamie Williams, TGI:

They're certainly getting up there. Yeah. If

Chris Harris, Safety Dawg 1:

I own two. Trailers or have two trailers for every one tractor, which is pretty typical. And I'm only using three quarters because I've lost 25 percent of my assets because I can't locate them. What's that costing? Like, sorry, that's not a question for you necessarily, unless you want to comment on it.

Jamie Williams, TGI:

I'll comment on it because you're exactly right. You know, at the end of the day, utilization is where the carrier makes breaks, right? It makes or breaks the carrier at the end of the year. Um, and you're right. If they don't know where their assets are, Typically, they're not getting full utilization out of them. Say they do know now. Say they have a tracking on board all of their trailers. Now they're getting proper utilization. Now they know they don't have to go out and rent or lease new pieces of equipment. Or potentially even buy new pieces of equipment come buying time. Because they've got it at their fingertips which trailer was used and which trailer is not used. Um, and, and they, they can actually right size a fleet these days instead of going home and purchasing back to your point. The cost of a trailer is now very, very high. Um, if they're using everything that they have, then they, then they'll have to deal with that. But the majority of them aren't.

Chris Harris, Safety Dawg 1:

I'm just thinking from listening to you talk, cause I've never really thought about this. But maybe there's another revenue source in there because now I know that my trailer is sitting at ABC Shipper and it's loaded so it's being used for storage. Damn, I'm going to be charging that well. Yeah. You know, why should they use my trailer

John Farquhar, Summit Risk Solutions:

at no cost? Well,

Jamie Williams, TGI:

exactly. They're taking advantage of, uh, of, of, of your asset and they're, they're not paying for it. You're paying for it. Yeah, you're right. The, and the, you know, the nice thing about this type of technology is similar again to trucks, but it even goes deeper now, um, from a geo fencing and landmark capability. Now you can geofence all your customers. Um, and you can also say, okay, I want to see where my trailer pool is at any given time. And ten trailers might not be at a customer's location, they might be at a storage yard somewhere. Geofence that yard, and if something happens within that yard, a trailer company leaves that yard and it's not supposed to, you're going to lock it down in that yard. So keep that. Right. And now, now you're going to be alerted of any movement of trailers, either at your customers locations or anywhere in your, in your, uh, view, let's call it. You're going to have a very good understanding of what's being used, what's not being used, and who's using it.

John Farquhar, Summit Risk Solutions:

Yeah. Well, I was just going to say, how many times have we seen a motor carrier come into a yard with multiple company trailers around there and it's like, yeah, pick up trailer number, blah, blah, blah, you know, maybe somebody wrote it down wrong. Somebody heard it wrong or whatever. I back up to a trailer. It's white, no name on it or anything like that. And away I go. And now I said, hang on, that's my trailer that's going down the road under a different carrier that I have no idea what's going on. So then when I'm looking for that trailer. It doesn't exist anymore. It's gone. It's disappeared. And not that anybody stole it on purpose. It was, it was just an error that was made and now this trailer is going to show up somewhere else and nobody knows. Oh

Jamie Williams, TGI:

John, that happens so often it's not even funny. One of the things that TGI has done is we've created what we call positive trailer ID. So if the driver, again, it's either using our device or there's a, we have a, we have a Um, a separate device that so they don't necessarily need to be a customer of ours on the, with the smart one, they can put a small little device either on the truck or the trailer and it will, it'll via Bluetooth alert the driver that they've either picked the wrong trailer up. Or they've got the right trailer. So, think of many times the driver has driven down the road and got to a location and went, Oh, geez, I picked up Because, again, no fault of their own, they might have rode 1 1 2 3 and it was 1 2 1 3. Right, right. And then they picked up the wrong trailer. And, holy smokes, I gotta go back. Or worse. They, they have to send another driver to get the right trailer, and they're just kind of moving, driving by each other. Well, I

John Farquhar, Summit Risk Solutions:

was going to say, I have a very good friend of mine, uh, who was, um, um, doing shunting in a, at a customer facility. So he worked for a motor carrier. He was the shunt guy. That's all he did. Moved trailers around at this big warehouse. And a lot of these spare trailers were three Yes. And he goes, it really blew his mind because drivers would come in and go, I need to get this trailer number. And he'd be going, go have a look. You got to go look for it and find it. He actually had one guy come in and said, Hey, yeah, I'm here to pick up a trailer number. And, uh, I know it's over in that corner. I'll get closer with my truck and I'll find out and I'll let you know where it is. I need you to pull trailers out to get to it. And he was like, How'd you know that? We have a trailer tracking unit on the vehicle, so.

Jamie Williams, TGI:

Yep, and that's the nice thing about today, too. Again, it's, it's getting, when I, when I say it's, it's simple. The power of simple is, is in the driver's hands, too, now. So if they've got a trailer tracking, if they've got TGI on for, um, let's say. We have a mobile app. That can go onto their, onto their, uh, uh, into the cab of their truck through the integration to different telematics partners that we have. So now that it'll give them turn by turn directions to where that trailer is in that yard. And John, your example is. is absolutely so real that these guys are going into yards that might be a mile in and they don't get paid while they're driving around yards looking for a trailer. No, no. So making their driver's life a little bit more efficient too is is a really nice benefit of having trailer tracking on as well. And through it with our great partners in the telematics space.

John Farquhar, Summit Risk Solutions:

Sure. Well, again, better utilization of resources and a driver is a resource. Don't waste time. He's only got so many hours to work within a day. Let's make it as efficient as possible.

Jamie Williams, TGI:

Yeah, exactly.

Chris Harris, Safety Dawg 1:

It could be construed as a recruiting tool. If I'm sending you to, in, in my past life, you know, Oakville, Ford Oakville, go pick up a trailer number. That could take a fella half a day to find that trailer number. Yeah. But now, I could use TGI as a recruiting device to say, hey, we've got TGI. Go there, this is where the trailer is. Look how simple we make your life driver.

John Farquhar, Summit Risk Solutions:

Yes.

Chris Harris, Safety Dawg 1:

Jamie, as we're wrapping up here, we're getting close to the end. What topic haven't we hit yet that you would hope we talked about in today's podcast?

Jamie Williams, TGI:

Uh, you know, we hit on a lot of things, but one of the things that we talked about, uh, originally was. Um, when it comes to theft, cargo theft, and, and, and how, um, TGI is, is working towards solutions that can help carriers. Uh, one is a, is a, is a tamper proof. Um, basically our device has a tamper proof, um, let's let's call it's tamper proof. If if a thief tries to take off our our our smart one device that's on the trailer, a message is automatically sent. Um, back to the back end saying somebody's tampering with this device. So, uh, right away, it's, it's, it's an emergency message that, that is escalated. The next phase of that, and this is, John, I think will interest you, is from a call escalation point. Now we can say, okay, this has happened. Let's, uh, uh, through, uh, again, through partnership, we'll, we, we're partnering with escalation service that then can say, okay, here's what, here's the three or four people I have to call within the company. Is this trailer supposed to be moving that something's happened to the device? Now the trailer is moving. Is this trailer supposed to be moving? Um, is this, and, and, uh, or not. And if it's not, then all of a sudden it can alert, um, key people within that organization and the police. That's something cool. And the other thing is you can have trailer information in, in a, like, um, uh, basically a database that says, this is what the trailer looks like. Here's key identification marks on this trailer, paint, color, uh, logos. Or if it's a white trailer, um, uh, identify something that's a little different to that white trailer and a number and have that sent in real time. So you're going to start seeing more and more, um, type of solutions around the cargo theft part of this, um, door open, door closed in a locked geofence area. You'll know that this trailer is at this location and shouldn't move. Plus the door should not open. If any of the three things happen while it's locked down, notify somebody. And then, so we're, we're moving more towards, uh, being able to provide, uh, more data to the carrier through different types of sensors, be it cargo temperature, temperature sensors that are independent of the reefer. So now you can, if something's blocking the reefer, if the. Trailers going down the road and we've all known this happens. There could be a shift in the load and a box blocks the the intake Now all of a sudden you can have a message sent to the driver in, uh, that's driving that vehicle. He won't even know that there's a temperature, potential temperature problem, but now he'll get an alert saying, Hey, there's, there's been movement in the back and there's something going on in zone one. Or Zone 2 or Zone 3. Again, back to your point, Chris. The more information we can give the driver, where his trailer is at any given point, so make his life easier quick at picking it up, but anything that we can, um, um, information that we can give him throughout his trip. Independent of, of the reefer or independent of any other thing, um, is going to help them when they get to their final destination. They're going to be able to deliver that load. They're not turning around with that full load. And bringing it back and, and then arguing who gets paid and who doesn't get paid.

John Farquhar, Summit Risk Solutions:

So, so I, I got a good one. I got a good one. This, this device is intriguing me because I'm thinking of a twisted mindset here. Um, so you were talking about the device can get mounted on the roof of the trailer. How high is the device?

Jamie Williams, TGI:

Inch? Two inch? Yes, it's, it is. It is. The dimensions are just over an inch. It's very, okay. Okay,

John Farquhar, Summit Risk Solutions:

perfect. So, so my twisted mind comes into mind. Unfortunately, we were, some of these companies are, well, I'll be honest. Let's be brutal. Some of these companies are terrible at directing their drivers on how to what routes to take, right? Yeah, and now we get into a situation of a low bridge, right? And so it's we're supposed to be 13 foot 6. I happen to be 13 foot 5 at that bridge. I come in there. I start peeling the skin. I take the device off the trailer. I'm going to get notification right away that, hang on, somebody's tampering with the device. Well, it's a bridge that's tampering with it. I'm now going to be able to pinpoint the location of where that tampering took place, right? So now I'm not going to have that case where the guy backs up three feet and goes, okay, I think I'm okay. And I'll carry on. Now I can actually pinpoint who, what, where, and when of the damage to that vehicle and whatnot. But even when I Really wedge it underneath that bridge. Uh, and now I'm stuck and trying to figure out what to do. Well, guess what? You tamper with it. We can activate it. It calls police. Police will come out and help you get out from underneath that bridge. Thank you very much.

Jamie Williams, TGI:

Exactly. I wouldn't have thought of that, uh, that example, but you're right. You're right. Again, it's data, right? It's, it's providing, it's providing not only the fleet with data, but, um, everyone in that supply chain, what's going on. Right. That's. The more data that's available to both the fleets and from a carrier perspective and the shippers, it's just, it's, uh, again, visibility at its finest.

Chris Harris, Safety Dawg 1:

Yep. Uh, Jamie, I just got to say from TGI, your contact info was in the show notes down below, but thanks for coming on the show. I didn't know anything about TGI and you should have been on the show a long time ago. Yeah. Yeah.

John Farquhar, Summit Risk Solutions:

Glad to hear it. So thanks for coming on. Thanks for joining us.

Jamie Williams, TGI:

Thank you guys. I really enjoyed it.

Chris Harris, Safety Dawg 1:

That was awesome. Thanks, Jamie, very much for coming on. I truly didn't know anything about TGI Connect and now I know a hell of a lot more. Thanks for coming on the show. Jamie's info is in the show notes down below. If you are interested in some of the benefits that TGI can provide your company, please reach out to Jamie and tell him you heard it on the Trip Trucking Risk and Insurance podcast. Thanks so much. See you next week.

People on this episode

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Chris Harris

Host
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John Farquhar

Co-host